Euramco Group and bloom.CAPITAL launch the XFDirect independent service network in East Asia
Euramco Group has partnered with bloom.CAPITAL to launch XFDirect—an independent network of firefighting vehicle and equipment service shops throughout mainland China.
XFDirect, over the past 12 months, has completed pilot testing and has now formally launched operations of its mobile application-based case management software for users to quickly create service cases from their mobile device for their out of service equipment, in their own language, which instantly connects to well-equipped, OEM-trained service teams for fast response.
XFDirect’s combination of mobile app interface with brick-and-mortar service capabilities, in a regional market where equipment dealers are typically not capable of supporting what they sell, has already gained rapid acceptance among fire departments across the region and leading manufacturers throughout the world.
The user-centric design is a truly disruptive platform and fills large gaps in the market that have left most well-known US and European brands with poor reputations in the region due to their lack of or prohibitively expensive after-sales support. The XFDirect team is now focusing its efforts on expanding geographic coverage, investing in physical service capabilities for the higher-spec needs of SCBAs and hydraulics, and digitizing equipment inventory at fire departments in the areas in which we operate. The mission is to service all brands of complex fire and rescue equipment, including pumps, hydraulics, SCBAs, and the advanced electronics that are becoming more commonplace in the industry.
Euramco Group is a multinational engineering, manufacturing, and technology group specializing in high-performance rotating machinery, motor drives, and control technology for defense, oil & gas, and firefighting markets.
Bloom.CAPITAL is a global asset manager with a focus on corporate private equity, providing growth and buyout capital to small and medium sized businesses. Since 2017, bloom. has operated the world’s only funds solely focused on growth equity investments in the global fire and safety markets. Bloom’s multi-fund strategy operates in the US, Europe, and East Asia providing buyout and growth equity to fund founder successions, R&D acceleration, and global expansion.